Helping brands build more thoughtful communities.
At Nelson Community Consulting, I believe strategic planning and world class execution is the heartbeat of a thriving brand community. I empower hiring managers, teams, and community professionals with the skills needed to execute a clearly articulated community vision while putting members first, striking the perfect balance between engagement and ROI.
Services
I help to frame community issues clearly, facilitate the right conversations, and convert insights into actionable solutions.
This is achieved across six key areas.
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I help organizations to discover and realize their community program’s purpose, strategy and vision. We’ll think through the impact of tactical choices with the aim of designing a unique community that serves your business needs.
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I help with community launches, migrations, health checks and audits to ensure long term success of your community.
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Scale your community's success with formalized SOPs and playbooks, documenting moderation strategies, escalation plans, content calendars and everything else you need to ensure a smooth program.
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I transform marketing teams, program managers, and individual community managers into leaders that enable thriving, engaged communities that can absorb changes, challenges and every stages of the community lifecycle, from launch to scale.
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I create custom mentorship and coaching programs to provide expert support for digital marketers, entrepreneurs, and community professionals to ensure success of unique community objectives.
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Tap into more than 10 years of community-building experience to get help on strategy, focus, personal branding, launching a community, stakeholder management, and anything else you’d like to discuss. I will point you in the right direction and save you thousands of dollars in wasted time and effort.
My rate is $250/hour. Book here.
What others are saying
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What others are saying
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What others are saying • What others are saying •
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“The programs and strategies that Suzi piloted and operationalized, such as member onboarding, relationship growth (and more), became the blueprint for our global community building efforts.”
Mary C. | Meta (Facebook)
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“Suzi is one of those raw talents that companies rarely come across. She was able to identify a hole in how we served our customers and learned everything she could, tested out innovative ideas. Community is hard, but Suzi makes it look effortless.
Justin R.
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“Suzi was in charge of ensuring thousands of people were heard, communicated to, and answered. She coordinated and drove full programs for the community. Always solicited our inputs, and always made sure everyone was listened to.”
Erica Q. | Community member
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"Suzi’s is an awesome talent whether it comes to writing, creating content or planning community strategy. She was instrumental in bringing community to the forefront of our company. "
Kevin K.
About Nelson Community Consulting
An award-winning community expert, Suzi Nelson has spent the last decade building thriving online communities that drive leads, sales and loyalty.
Her work has allowed her to create meaningful community programs from startups to Facebook (Meta) that prioritize value and emotional connection over transactional interactions - all while meeting or exceeding business goals.
Let’s work together.
Interested in working together? Fill out some info and I’ll be in touch shortly. I can't wait to hear from you!