I help to frame community issues clearly, facilitate the right conversations, and convert insights into actionable solutions. This is achieved across six key areas:
Services
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Define goals, objectives, strategic objectives, and ROI of your community program - BEFORE you launch. "If you build it, they will come," is a common mistake when launching an online customer community. I'll work you through how to create a robust strategic plan to ensure success of your community program.
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I help with community launches, migrations, health checks and audits to ensure long term success of your community.
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Scale your community's success with formalized SOPs and playbooks, documenting moderation strategies, escalation plans, content calendars and everything else you need to ensure a smooth program.
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Elevate your team's community-building expertise with custom corporate training workshops. My tailored sessions empower community professionals and marketing teams with comprehensive strategies and proven frameworks to create thriving online communities and community-centric campaigns.
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I create custom mentorship and coaching programs to provide expert support for digital marketers, entrepreneurs, community professionals to ensure success of unique community objectives.
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Tap into more than 10 years of community-building experience to get help on strategy, focus, personal branding, launching a community, stakeholder management, and anything else you’d like to discuss. I will point you in the right direction and save you thousands of dollars in wasted time and effort.
My rate is $250 an hour. Book here.
Let’s work together.
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